Karavu Danışmanlık Hizmetleri ve Ticaret Limited Şirketi ("Neroya") prioritizes the security and confidentiality of your personal data. This notice has been prepared to explain how your personal data is processed, for which purposes it is used, to whom it may be transferred, and your rights.
1. Data Controller
Karavu Danışmanlık Hizmetleri ve Ticaret Limited ŞirketiCumhuriyet Mah. Ahmet Yardım Cad. No:44 İç Kapı No:1 Beşikdüzü / Trabzon
+90 850 678 02 72
hello@neroya.com
2. Processed Personal Data
Personal data may be processed under the following categories:
- Identity and contact information (name, surname, phone number, email address)
- Information related to requests, quotations, and business processes
- Records related to corporate communication and customer relations
- Technical data (IP address, device and browser information, log records, cookie data)
3. Purposes of Processing
- Managing request and quotation processes
- Managing customer relations and communication activities
- Planning and executing clarification-textional processes
- Ensuring website performance and security
- Conducting business development and analysis activities
- Fulfilling legal obligations
- Conducting information and marketing activities where explicit consent is provided
4. Data Transfer
Your personal data may be transferred, limited to what is necessary, to the following parties:
- Authorized public institutions and organizations
- Service providers and business partners
- Technical infrastructure, software, and hosting providers
Data transfers are carried out in compliance with applicable legislation and with necessary security measures.
5. Collection Methods and Legal Basis
Your personal data may be collected through:
- Forms and communication channels on the website
- Email, phone, and other communication methods
- Cookies and similar technologies, either automatically or manually
Your personal data is processed based on the following legal grounds:
- Establishment or performance of a contract
- Fulfillment of legal obligations
- Legitimate interests of the data controller
- Your explicit consent
6. Retention Period
Your personal data is stored for the duration required by processing purposes and in accordance with retention periods defined by applicable legislation. Once these periods expire, data is deleted, destroyed, or anonymized.
7. Data Subject Rights
Data subjects have the following rights:
- To learn whether personal data is processed
- To request information if data has been processed
- To learn the purpose of processing and whether it is used accordingly
- To request correction of incomplete or inaccurate data
- To request deletion or destruction of data where applicable
- To object to processing activities
- To claim compensation in case of damage
8. International Data Transfer
If necessary, your personal data may be transferred abroad in accordance with applicable legislation, within the scope of systems or infrastructures used. Necessary security and protection measures are ensured in such transfers.
9. Application Method
You may submit your requests regarding your rights through the contact channels specified above. Requests are evaluated within the timeframes defined by applicable legislation and concluded within a maximum of 30 days.
10. Effectiveness
This Information Notice becomes effective as of its publication date. Updates are announced through the website.