1. Collected Data
Through the Neroya website, personal data may be processed under the following categories:
- Identity and contact information (name, surname, phone number, email address, etc.)
- Information related to requests, quotations, and communication processes
- Corporate information shared within the scope of business relationships
- Technical data related to site usage (IP address, browser information, device data, cookie data, etc.)
2. Purposes of Processing
Personal data may be processed for the following purposes:
- Managing request and quotation processes
- Maintaining customer relations and communication activities
- Managing business development and operational processes
- Improving website performance and user experience
- Fulfilling legal obligations
- Conducting information and marketing activities where explicit consent is provided
3. Legal Basis
Personal data may be processed in accordance with applicable legislation, primarily the Law No. 6698 on the Protection of Personal Data, based on the following legal grounds:
- Explicitly stipulated by law
- Directly related to the establishment or performance of a contract
- Fulfillment of the data controller’s legal obligations
- Establishment, exercise, or protection of a right
- Existence of the data subject’s explicit consent
4. Data Transfer
Personal data may be transferred to the following parties, limited to what is necessary:
- Authorized public institutions and organizations within the scope of legal obligations
- Business partners and suppliers for operational processes
- Technical infrastructure and IT service providers
Data transfers are carried out in compliance with applicable legislation and with appropriate security measures.
5. Storage and Security
- Personal data is stored only for the duration necessary for processing purposes.
- Appropriate technical and administrative security measures are implemented.
- Necessary controls are in place against unauthorized access, data loss, misuse, and unlawful disclosure.
6. Cookies and Technical Data
Cookies may be used on the website to improve user experience and analyze site performance. Detailed information can be found on the Cookie Policy page.
7. Data Subject Rights
Under Law No. 6698, data subjects have the following rights:
- To learn whether personal data is processed
- To request information if data has been processed
- To learn the purpose of processing and whether it is used accordingly
- To request correction of incomplete or inaccurate data
- To request deletion or destruction of data under applicable conditions
- To object to processing activities
You may submit your requests through the available communication channels.
8. Policy Updates
This Privacy Policy may be updated in line with legal requirements or operational needs. The updated version becomes effective as of the date of publication.