Fraud Alert

1. Official Channels

• All communication and proposal processes related to Neroya products and services are conducted through official channels.
• Corporate sales and partnerships are carried out directly by Neroya or through authorized partners.
• The accuracy of information received outside official channels should be additionally verified.

2. Digital Verification

• Ensure that the website you visit belongs to the correct domain.
• It is recommended to access brand-related digital assets only through the official website.
• The accuracy of information used in communication or proposal processes should be verified.

3. Partner and Representative Verification

• Neroya products and services may be offered directly by Neroya or through authorized partners, distributors, and sales representatives.
• The authorization of any individual or organization contacting you on behalf of Neroya can always be verified.
• Proposals and communications using the Neroya name, catalogs, or brand materials should be confirmed through official communication channels.
• Processes carried out outside the scope of authorization may fall outside the control and responsibility of Neroya.

4. Product Verification

• Original Neroya products are presented with packaging and labeling that comply with brand standards.
• Product information and batch details are structured to be verifiable when necessary.
• In suspicious cases, you may request verification by sharing product details with us.

5. General Security Recommendations

• Share your personal and financial information only through verified channels.
• Be cautious of directions coming from unverified sources.
• Do not act on payment requests received through unofficial channels.
• In suspicious situations, seek information through official communication channels.

6. Official Contact Channels